Hair by Cari

A SvelteKit admin app the salon owner uses end-to-end — calendar and appointments, client CRM, inbound SMS/email/phone bookings, the booking AI agent, inventory, reviews, reports, and system settings. 20+ admin routes, all wired to the same Flask backend the iOS client app uses.

Daily dashboard — AI-generated briefing, weather, next-up appointment, and tiles to every admin tool. Day-grid calendar with status colours, current-time line, and 7-day quick-scroll. Client CRM — phone, email, last-visit, and active/inactive status. Searchable + duplicate detection. Client record — visit history with stylist notes (formulas, technique, allergies), products used, service history, and PDF export. Unified inbox — Twilio SMS threads, voice-call transcripts, and contact-form messages with AI classification + draft replies. AI Config — per-function model selection, prompt editing, and live OpenRouter cost + token tracking. Sales reports — Day / MTD / YTD / Last Year views, pulled from Square, with AI sales insights. Inventory — per-product stock with low-stock alerts, supplier records, purchase / usage / sales tracking. Reviews — approve / reject / mark-private moderation queue for direct site reviews. Notifications — bookings grouped by client, with service/location pie charts, 14-day activity histogram, and Fresha-needed flagging.

• Native iOS app for clients (Swift / SwiftUI)
• SvelteKit owner web app with 20+ admin routes
• AI booking assistant (OpenRouter) with voice + SMS modalities
• Square API integration for payments and inventory
• Twilio for SMS confirmations, reminders, and bookings
• Resend for transactional email
• Push notifications via APNs
• Containerized backend (Podman) with cron jobs and IMAP listener

Microservice topology with a Flask API in Podman backed by separate workers for reminders, inbound-channel handling, the AI booking assistant, and a dedicated chat service. Frontend is a static SvelteKit build served by Nginx, with the iOS app talking directly to the API. Square is the system of record for appointments; the platform syncs both directions.